Ahmedabad, India · Serving India, US, UK, Canada, Australia & the Middle East
Industries  /  Healthcare

Healthcare digital marketing agency for clinics, hospitals and labs

Google, Meta and Maps campaigns that bring patients searching near me straight to your clinic. We track every lead from click to call to booked appointment, so you know what each patient costs.

  • Cost per booked appointment, not just per lead
  • Ads built within Google and Meta health policies
  • Appointments tracked back to the ad that won
Appointment funnel · this month Sample
Leads
Calls
Appointments
₹150 Cr+
Ad Spend Managed
350+
Brands Worked With
19+
Years Experience
85%
Client Retention
Google Partner Google Ads certified Google Analytics certified
Trusted by 350+ brands

Challenges we help solve

Six problems we hear from almost every clinic, hospital and lab, and what we do about each one.

01

Patients pick whoever is on top of near me

What we do

Local search and Maps ads with call and direction buttons.

02

Calls come in, appointments do not

What we do

Calls, missed calls and WhatsApp chats tracked, gaps flagged.

03

Ads rejected or accounts restricted

What we do

Ads and pages written to Google and Meta health policies.

04

No targeting by medical condition

What we do

Reach built on location, life stage, interest and search intent.

05

High value treatments, long decisions

What we do

Policy safe follow up keeps your clinic in the picture.

06

No clarity on which ad brought a patient

What we do

Your booking system or CRM connected so visits flow back to ads.

The market

Patients choose private care and compare before they book

Most patients in India pay for private care and pick the clinic themselves, on their phone, before they call.

Patients are searching, comparing and booking online. The question is whether your clinic shows up when they do.

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We work with

Built for every kind of healthcare practice

6 specialisms
01 / 06 Clinics Multi-speciality centres, consultations and health check-ups.
02 / 06 Dental Clinics Implants, aligners, root canals and smile design.
03 / 06 Dermatology & Skin Clinics Cosmetic dermatology, hair transplants and laser treatments.
04 / 06 IVF & Fertility Centres IUI, IVF and fertility consultations, handled sensitively.
05 / 06 Hospitals Departments, specialist OPDs and planned procedures.
06 / 06 Diagnostic Labs Health packages, home sample collection and walk-ins.
Channels

Paid channels we run for healthcare

Each channel does a different job for a clinic. Most practices use four or five of these together.

Every ad and landing page is reviewed against Google and Meta healthcare policies and Indian medical advertising rules, including PCPNDT and ART Act.
ChannelWhat it does for a project
Google Search Ads Captures patients searching for dentist near me, IVF centre in your city or treatment costs.
Google Maps and Local Ads Shows your clinic on Maps with call, directions and timing details when patients nearby search.
Call Ads Direct calls to your front desk from mobile searches, with every call recorded as a lead.
Performance Max Search, Maps, YouTube and Display in one campaign, trained on booked appointments.
Meta Lead Ads Appointment and health package forms on Facebook and Instagram within Meta's health policy.
Click to WhatsApp Ads Patients chat with your front desk for appointment slots, test prices and clinic timings.
YouTube Ads Doctor intros, treatment explainers and patient awareness videos shown to local audiences.
International Patient Ads Geo targeted campaigns for hospitals serving patients from the Middle East, Africa and abroad.
Launch playbook

Launch playbook

A new branch, treatment or doctor launches in three phases with different creatives, offers and budgets. We plan all three before the first ad runs.

Pre launch

2 to 4 weeks before
  • Google Business Profile and Maps listing fixed
  • Call tracking, forms and policy check ready
  • Doctor intro and treatment explainer videos
  • Landing page per treatment live and tested

Launch

Month 1
  • Near me search, Maps and call ads switched on
  • Meta forms for consultations and packages
  • Daily checks on calls, bookings and no shows
  • WhatsApp follow up on every new Inquiry

Sustain

Month 2 onward
  • Budget moved to treatments that book
  • Remarketing to past visitors and callers
  • Seasonal packages and check up campaigns
  • Monthly review with your front desk
Lead quality

Lead quality and appointment system

Leads are easy. Patients who turn up are not. These six steps sit between the ad click and your front desk, and we run them on every campaign.

Raw leads Appointments
  1. 01 Short forms Name, phone, treatment, branch and preferred slot
  2. 02 Phone verification OTP verified numbers on forms to cut fake entries
  3. 03 Call tracking Every ad call logged, missed calls flagged for callback
  4. 04 Instant routing Leads pushed to your booking system, CRM or WhatsApp
  5. 05 Offline conversion import Booked and completed appointments sent back to the ads
  6. 06 Weekly review Call outcomes and no shows shared, poor sources paused
The calendar

Seasonality we plan around

Patient demand moves with the calendar. Budgets and packages shift with it, so spend is heaviest when people are ready to book.

Monsoon and post monsoon Peak Fever, dengue and viral test packages, paediatric and GP campaigns
Wedding season, Nov to Feb High Cosmetic, dermatology, dental and hair treatment campaigns
New year and financial year end Steady Full body check up packages and preventive health offers
Summer and school holidays Moderate Dental, eye and elective procedures for families and students
Festive weeks Low Awareness, doctor videos and remarketing to past Inquiries
Scope

What's included

Everything a practice needs to run paid campaigns well.

Specialty and locality ad review
Campaigns by treatment and branch
Ad copy and video script direction
Landing page per treatment Call and conversion tracking setup
Booking system or CRM sync
Healthcare policy and rules review
Weekly optimisation, monthly call
Dedicated account manager
How we work

Our process

  1. 01

    Audit call

    Campaigns, Business Profile, call handling

  2. 02

    Clinic brief

    Specialties, doctors, treatments and prices

  3. 03

    Setup

    Call tracking, CRM sync, pages, policy check

  4. 04

    Launch

    Ads live, daily checks for the opening two weeks

  5. 05

    Optimise

    Weekly lead and call review with your front desk

  6. 06

    Scale

    Budget moved to treatments producing patients

Why HND

Why clinics and hospitals choose us

Five reasons clients give when we ask why they stayed.

We measure booked appointments

Form fills are a start, patients are the goal.

Policy safe from day one

Google, Meta, PCPNDT and ART Act rules built in.

Calls tracked, not just clicks

Missed calls flagged so no patient is lost.

Ahmedabad based, clinics across India

Single clinics to multi branch hospital chains.

Your data stays yours

Ad accounts, CRM and tracking in your name.

FAQ

Healthcare ads, answered

Opening a new branch?

Share the location and launch date and we will map the first three months.

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How much budget do I need for healthcare ads?

It depends on specialty, city and how many branches you run. A single dental clinic needs far less than a hospital with six departments. We size the budget during the audit. As a guide, we work with a minimum of ₹1 lakh to ₹3 lakh per month in ad spend, depending on the industry and how competitive your market is.

What is a good cost per lead for a clinic in India?

It varies by treatment value and competition, and cost per lead alone can mislead. Cost per booked appointment and cost per completed visit are the numbers we report and optimise for.

Can you run ads for IVF, cosmetic or hair clinics?

Yes. These are restricted categories, so creatives and landing pages are written within Google and Meta health policies and Indian rules such as the ART Act. Messaging stays sensitive and compliant.

Why do healthcare ads get rejected?

Google and Meta restrict health claims, before and after images, condition targeting and some treatment terms. We write ads and pages to these policies from the start, so rejections and account restrictions are rare.

Can you target patients with a specific condition?

No. Ad platforms block condition based targeting. We build reach around locations near your clinic, life stages, interests and what people actually search for, which works better in practice.

Do you track phone calls as well as forms?

Yes. Every call from an ad is recorded as a lead, missed calls are flagged for callback and WhatsApp chats are tracked, so you see where the front desk is losing patients.

Do you create ad creatives and landing pages?

Yes. Static and carousel creatives, doctor intro and treatment explainer video scripts and a landing page per treatment or department built for appointment bookings are all included.

Can you work with our booking system or CRM?

Yes. We connect most booking systems and CRMs for lead routing and offline conversion import. If you do not already have one, we will provide ours at no additional cost.

How soon will we see appointments?

Calls and Inquiries usually start within the opening week. Appointment quality and cost settle over three to six weeks as booking data comes back from your front desk.

Get more booked appointments from the same budget

Share your clinic or hospital details. We review your ads, call handling and tracking and send a clear action plan.

Cost per appointment, not just per lead Policy compliant creatives and pages Reply within one business day
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No newsletter, no sequence. One reply from a strategist.

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